Exchange Policy
At Foot Toy, customer satisfaction is important to us. If you receive a product with a size issue or any manufacturing defect, we are happy to offer an exchange under the conditions mentioned below.
Exchange Eligibility
Products are eligible for exchange if:
- The exchange request is made within 7 days of delivery
- The product is unused and in original condition
- Original packaging, tags, and invoice are available
- The product has a size issue or manufacturing defect
Non-Exchangeable Items
We may not accept exchanges for:
- Used or damaged products
- Products without original packaging or tags
- Products damaged due to improper use
- Customized or special-order items
Exchange Process
To request an exchange, please contact our support team with your order details. In some cases, we may ask for product photos for verification.
Once approved, our team will guide you through the exchange process. After receiving and inspecting the product, the replacement item will be shipped accordingly.
Exchange Shipping
- Customers may need to pay shipping charges for size exchanges
- If the exchange is due to a manufacturing defect or wrong product delivery, Foot Toy will provide exchange support accordingly
Important Notes
- Exchange availability depends on stock availability
- If the requested size or product is unavailable, an alternative solution may be offered
- Exchange requests raised after the allowed period may not be accepted
Contact Us
For any exchange-related support, feel free to contact us.
Brand Name: Foot Toy
Email: support@foottoy.in
Phone: +91 9196098980
